GLAMYSE Offers Free Trackable Shipping on All Products
We partner with DHL Express, Postnord, Early Bird, and many other shipping companies to make our deliveries as fast and smooth as possible.
You will always receive an automatic order confirmation when the order is placed, as well as an email with delivery information once the package has been shipped. If you don't find it in your inbox, please check your spam or other folders besides your primary inbox.
You can use the tracking number to monitor your order's route using our tracking pages.
Your package will be delivered to your mailbox or door. If delivery to your address is not possible, the package will be left at your nearest postal agent, and you will be notified via email or SMS.
We have a processing time of 1-3 days to conduct a quality check and package your items before they are shipped.
After the quality check and packaging, your package will be sent with trackable delivery, with an estimated delivery time of 5-14 business days.
Please wait up to 20 business days before contacting customer service about a missing order.
If you find a package damaged in transit, if possible, refuse the package from the courier and contact our customer service department. If the package was delivered without your presence, contact customer service for further action.
Note: Sometimes the package may be delayed due to many unstable factors, such as customs, flights, weather, etc. Please be patient and you will receive the package.
Frequently asked questions about shipping
How can I change my delivery address?
Please contact us as soon as you realize you need to change your delivery address, as we cannot change the address once the package is shipped. Please contact Customer Service immediately at info@glamyse.com
How can I cancel an order?
Please contact us as soon as you realize you need to cancel an order, as once it has shipped we cannot do this for you.